Help & Support

At D"Ncole Shoetique, we value each and every single customer. Our top priority is making sure the items get delivered to your customer as soon as possible.  

Payment Confirmation

A confirmation email will be sent to you once the order is authorized and verified. Once the payment is verified, the order cannot be cancelled or change immediately after however we will do our best to support your request.

Processing

It normally takes 2-3 business days to process your order excluding holidays & weekends. It takes longer for us to process pre-ordered items. 

Shipping

Once orders are processed shipment takes approximately 3-6 days to reach the address provided.